// Frequently Asked Questions
How long does it take for my order to arrive?+
Orders are processed within 1-2 business days. The estimated delivery time is 7 to 15 days depending on your location.
Can I return a product?+
Yes, we accept returns within 14 days of receiving the order, provided the product is in perfect condition and in its original packaging.
Is the E-ink case compatible with my iPhone?+
The case is compatible with iPhone 12, 13, 14, and 15 series. It includes MagSafe support for all compatible models.
How do I customize the E-ink display?+
The display is managed from the manufacturer's app. You can upload any image, text, or design directly from your phone via Bluetooth or NFC.
How can I track my order?+
Once your order is shipped, you will receive an email with the tracking number. If you don't receive it within 3 days, please contact us and we will verify it.